About two weeks ago, a real estate agent in Long Island, New York by the name of Diane Chung, had claimed to be the first victim of a purported Galaxy Note9 battery issue. Soon she heard a whistling and screeching sound, and she noticed thick smoke. The smoke from the phone filled the elevator until she was able to get the door open and kick it into the lobby.
According to the Lawsuit, "Chung placed the bag on the elevator floor, as she attempted to pull out her smoking Samsung phone, burning her fingers in the process". However, the device did not stop burning until a passerby picked it up with a cloth and placed it into a bucket of water, the newspaper reports.
This year, Samsung launched the Galaxy Note 9 with a huge 4000mAh battery to keep up with the growing battery standards in the industry. She added that Samsung should have been aware of the "defective" Galaxy Note 9.
She explains the whole incident to be "traumatic", and mentions in the lawsuit that the fire ruined everything that was inside her bag.
Another senior Samsung official Kate Beaumon had said that the latest Note 9 uses a newer cooling system for better heat dissipation.
Samsung's Galaxy Note7 fiasco is something Samsung has tried to put behind it. If Samsung's new Galaxy Note 9 suffers the same fate as Note 7, the company might have to consider discontinuing the entire line-up. However, some devices that were marked safe also reported cases of fire.
According to SamMobile, confirmation has come from the CEO of Samsung's mobile division DJ Koh, who told Chinese media this week that the changes to the new device would be "very significant", offer "amazing" colours and have an update that would please consumers. At 4,000mAh, it is the biggest battery found in a device that is marketed under the Galaxy Note brand. The report says that she was traumatised by the incident, and she was left being unable to contact her clients while her bag contents were damaged.
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